Garanties

Legal Warranty Notice

The law requires the manufacturer and the retailer to guarantee the proper functioning of this product for _ years from the date of delivery. This warranty is provided free of charge.

If the product malfunctions during the warranty period, you may contact the manufacturer and/or the retailer. They must repair the product free of charge.

This warranty is automatically provided under the Consumer Protection Act.

This Act also provides you with other free warranties. Among other things, these warranties allow you to require that the product be fit for its intended use for a reasonable period of time (sections 37 and 38 of the Act). These warranties may apply during and after the legal warranty period for proper functioning has ended.

For more information about this legal warranty, visit the website of the Office de la protection du consommateur at www.Québec.ca/garanties-consommateur.

Here is what our Protection Plus plan includes:

Replacement with original parts: Keep the value of your item even if a part has to be replaced; it will be for an original part, to ensure perfect compatibility and better performance allowing you to keep the value of your item.

Authorized professional technician service: Confidently receive the professional services of an authorized technician specifically trained by the manufacturers.

Money back guarantee: If the performance of your item should be lower than your expectations, Domon will take it back in perfect condition by refunding the price paid for your item (excluding the fee from the Protection Plus plan) within 30 days of your purchase. This does not apply in the case of special orders or layaways.

Replacement warranty: If the performance of your item should be lower than your expectations, Domon will take it back in perfect condition by offering you an applicable credit (including the fees from the Protection Plus plan), with the purchase of a product of equal or greater value within 30 days of your purchase. This does not apply in the case of special orders or layaways. To justify the replacement of your item, the report of an authorized professional technician will be required.

In the case of a mattress, the period is extended to 90 days within your purchase as it may take a while for your body to adapt to a new mattress. The mattress cover has to be purchased from Domon at the same time as the mattress to qualify for the 90 days trial period. This does not apply in the case of special orders, layaways, a 39XL mattress or rolled mattresses.

Transferable upon resale: If you sell your item, your Protection Plus plan is transferable to the new owner, which significantly increases the resale value. No document to fill. Simply give a copy of your original sales contrat to the new owner.

Transferable in the event of theft: If an item covered by the Protection Plus plan is stolen during the first year of purchase and the replacement device is purchased from Domon, the unused portion of the plan will be transferred to the new furniture.

Here is the duration of the Protection Plan for each category of products

• 4 years total for furniture such as bedroom or dining room
• 3 years total for furniture such as living room in fabric, bycast or leather

Please note that the Protection Plus plan starts the day of the delivery of your item.

Domon Furniture undertakes to repair your device in the event of defects arising from normal conditions of use for domestic purposes within a radius of 100 kilometers from Montreal.

Certain conditions and exclusions apply. For more details, you can ask a salesperson.