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Returns

Return policy on Internet sales
At Domon, we care about our customers’ satisfaction. If you are not fully satisfied of the merchandise you purchased, and would like to return it, please contact our customer service department at one of our stores.

Lachine Tel.: 514-637-5837            Châteauguay Tel.: 450-692-1040           Saint-Eustache Tel.: 450-473-2757


Return conditions and exclusions

- The merchandise must be in its original condition

- No returns on floor models or special orders

- You must ask for a return in the next 3 open days following the delivery/pick up of your merchandise

- All accessories related to the product must be returned as well (cushions, remote control, cables, etc.)

Electronics and accessories

- No restocking fees if the box is unopened and the item hasn't been used

- 15% restocking fees if the box has been opened or the item has been used

- The item must be returned in its original packaging

- Delivery fees may be applied

Appliances

- 15% restocking fees

- Delivery fees may be applied

Furniture

- 25% restocking fees

- Delivery fees may be applied

We also offer a 30-day satisfaction guarantee with the purchase of our ProtectionPlus*. Some conditions may apply.
Please call your nearest store for more details concerning our return politics for in-store purchases.

Domon Furniture stores are located in Châteauguay, Lachine, and Saint-Eustache, and proudly serving the greater Montreal area.

We showcase a large variety of furniture, mattresses, electronics, appliances and accessories for all. We carry major brands such as Arboit Poitras, Ashley, Bélisle, Blu Sleep, Broan, Canadel, Cazis, Concordia, Danby, Decor Rest, Dimplex, Elran, Hisense, KitchenAid, Maytag, Mazin, Mirabel, Monarch, Palliser, RCA, Samsung, Simmons, Venmar, Videotron, Whirlpool, and more.

Come visit our showrooms today!